Privacy policy

Privacy Policy

UPDATED 1.24.24

Plan C, a project of the National Women’s Health Network, is committed to respecting your privacy and protecting your personal information. This Privacy Policy refers to Plan C as “Plan C,” “we,” “our,” or “us,” and does not refer to other activities by or on behalf of the National Women’s Health Network.  

Plan C is an information campaign. Our mission is to ensure everyone in the U.S. knows about online access to abortion pills. We also provide information about legal and medical support for people choosing to self-manage an abortion with pills.

This Privacy Policy describes Plan C’s privacy practices in user-friendly terms, including the types of personal information we may collect from visitors to our website www.plancpills.org, and all related websites (collectively, our “Sites”). This Privacy Policy also describes how we may use and disclose personal information.

This Privacy Policy does not apply to third-party websites, products, or services -- even if they may link to our Sites, be embedded in pages on our Sites, or be linked to by our Sites -- or to other websites provided by the National Women’s Health Network (which are governed by the National Women’s Health Network Privacy Policy). We strongly recommend you review the privacy practices of those third parties before accessing third party websites and sharing any personal information.

We also encourage you to review our Terms of Use to understand how we treat your personal information as you make full use of our Sites. Unless otherwise defined in this Privacy Policy, capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Use.

This Privacy Policy is provided in a layered format. You can jump to a specific section by clicking on the section below:

  1. What Information We May Collect. We may collect your personal information when you interact with us through our Sites or by other means. We may also automatically collect information regarding your use of our Sites as you use them.
  1. How We Use Your Information. We may use your personal information for various purposes connected with your interest in our Sites and services, and to allow us to maintain and improve them.
  1. How We May Disclose Your Information. We may share your personal information with certain third parties, such as with our service providers or as directed by you.
  1. Links To Other Websites. Our Sites may contain links to other websites that are not operated by us and that are subject to third party privacy policies and other terms.
  1. Cookie policy. When you visit our Sites, we may collect certain information from you automatically through cookies and other tracking technologies.
  1. Data Security. The security of your personal information is of utmost importance to us and we maintain appropriate safeguards to protect it.
  1. Your Rights And Choices. You may have certain rights and choices regarding our collection, use, and disclosure of your personal information.
  1. Children's Privacy. You must be at least 13 years old or older to use our Sites.
  1. International Data Transfers. Our Sites are operated exclusively in the United States.
  1. Changes To This Privacy Policy. We may change this Privacy Policy from time to time to reflect new services or changes in our data practices or relevant laws.
  1. Contact Us. You may contact us for comments or questions in various ways.

1. WHAT INFORMATION WE MAY COLLECT

For purposes of this Privacy Policy, “personal information” means any information that relates to an identified or identifiable individual, and does not include protected health information (“PHI”). The personal information we collect through our Sites may include the following types of information.

Personal information you provide to us

We may collect the following personal information about you that you choose to provide us when you use our Sites:

  • Communications information. When you communicate with us through our Sites, we may collect your first and last name, phone number, email address, zip code, education information, employment information, gender, birthday, and any personal information that you choose to provide in the content of your message.
  • Payment information. If you make a tax-deductible donation, you may be required to provide your payment card or bank account information.
  • Registration information. When you register for our Newsletter, we may collect your first name, last name, email address, city, and state.  

Information that is automatically collected

Our Sites may use cookies and other tracking technologies such as web beacons, embedded scripts, and tags (“Cookies”), which collect information from you automatically as you use our Sites, including:

  • Browser and device data, such as device identifier, device type, operating system,  Internet browser type, screen resolution, location information, and the language version of the Sites you are visiting; and
  • Usage data for the Sites, such as browsing history, time spent on the Sites, pages visited, links clicked, language preferences, patterns of use, and the pages that led or referred you to our Sites. Note that as of December 31, 2022 we ceased use of Google Analytics and used Plausible to collect information about how visitors use our Sites. Such information includes the number of visitors to the site, where visitors have come to the site from and the pages they visited. Plausible receives but does not store IP addresses of visitors to the Sites, and does not track visits across days or the Internet. For more information about how Plausible handles data it receives in providing analytics services, please see Plausible’s data policy. Plausible states that it does not collect and analyze personal information from web users or use those behavioral insights to sell advertisements.
  • On July 1, 2024 we reinstated Google Analytics on our site, after substantial changes to their privacy policies that guaranteed better user protections and allowed Plan C to opt out of collecting or storing any identifiable information. See Google Analytics terms here.

Remember that sites that we link to or embed content from may use services like Google Analytics for tracking and advertising. For more information, please see Links To Other Sites.  

Aggregated, anonymized, and de-identified information

We may create aggregated, anonymous, or de-identified data from personal information by removing data components that make the data personally identifiable to you or through obfuscation or other means. Our use of aggregated, anonymized, and de-identified data is not subject to this Privacy Policy. We may use aggregate information for any purpose, including for marketing purposes.

2. HOW WE USE YOUR INFORMATION

We use the personal information we collect to provide, maintain, and improve our Sites, and to provide information you may request about Plan C. This may include, but is not limited to:

  • Providing you with requested information about how you can join our community, partner with us, or organize a Plan C workshop, webinar, or training.
  • Providing you (if you are a doctor or advance practice clinician) with information on how to provide telehealth abortion.
  • Providing you with our newsletter and updates about our campaign.
  • Providing you with requested flyers and stickers.  
  • Providing you with customer service and support, and to facilitate other communications that you request.
  • Performing analytics for our Sites.
  • Maintaining and improving the quality of our Sites.
  • Accepting donations from you.
  • Growing our network, such as by performing research and development, understanding our user trends, and understanding the effectiveness of our marketing.
  • Protecting ourselves, you, and others; preventing fraud; and creating and maintaining a trusted, secure, and reliable online environment.
  • Complying with our legal obligations, such as responding to subpoenas, court orders, or legal process; or to establish or exercise our legal rights or defense against legal claims.

3. HOW WE MAY DISCLOSE YOUR INFORMATION

We may share your personal information with the following categories of third parties:

  • Our affiliates.

We may share personal information with our affiliates, in which case, we will require such affiliates to comply with the terms of this Privacy Policy.

  • Service providers.

We share personal information with our service providers to provide services on our behalf, such as payment processing, hosting, customer and technical support, and other services.

  • Affiliate and business transfer.

If Plan C is involved in a merger, acquisition or asset sale, your personal information may be shared or transferred in connection therewith.

  • Compliance and harm prevention.

We may share personal information as we believe necessary to comply with applicable law, rules and regulations; to enforce our contractual rights; to investigate possible wrongdoing in connection with the Sites; to protect and defend the rights, privacy, safety and property of Plan C, you or others; and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities.

We do not rent, sell, or share personal information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.  Some pages on our Sites contain elements loaded from other websites, and those websites may collect some of your personal information to use for advertising or marketing purposes, including cross-context behavioral advertising. For example, the donate page contains embedded content from Humanitru and, in turn, Google. For more information, please see Links To Other Websites and the privacy policies for those other websites to understand how your personal information is used and stored by those websites.

4. LINKS TO OTHER WEBSITES

Our Sites contain links to other websites that are not operated by Plan C, and provides access to products and services offered by third parties whose privacy practices we do not control. We are not responsible for the content or privacy policies of websites we do not own or control, and our privacy policy does not apply to third-party websites. When you access another website, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services. We strongly suggest you review the privacy policies for third-party websites to understand how your personal information is used and stored by those websites.

If you wish to opt out of the sharing of the data that is gathered when you visit third party sites for purposes of targeted digital advertising, we encourage you to visit the Network Advertising Initiative or the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising for more information about opting out of seeing targeted digital advertisements. You may also visit these websites for more information on how you can opt back in to the sharing of data. Please note that opting out of advertising networks does not necessarily mean that you will not receive advertisements on other websites.

Additionally, Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

5. COOKIES AND OTHER TECHNOLOGY

When you visit our Sites, we and our third-party service providers receive and record information from you automatically through Cookies. We may use cookies for the following purposes:

  • Preferences

To allow us to remember your preferences and identify you when you return to our Sites.

  • Analytics

To allow us to understand how our Sites are being used, track site performance and content views, and make improvements to the content, products, or services.

  • Website Donations

Donation Privacy
We respect and are committed to protecting your privacy. When you donate, our credit card processing company Beyond may collect your personally identifiable information, automatically receive and record information on their server logs from your browser including your IP address, cookie information, and the page(s) you visited. Beyond does not sell or share your personally identifiable information to anyone.

Donation Security
When you donate, your payment and personal information are protected by Transport Layer Security (TLS), the industry standard for secure commerce transactions. Your personal information, including credit card number, is encrypted so that it cannot be read when it is sent over the Internet.

6. DATA SECURITY

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We maintain appropriate technical, administrative, and physical safeguards to help protect the security of your personal information against unauthorized access, destruction, loss, alteration, disclosure or misuse.

7. YOUR RIGHTS AND CHOICES

You may have rights and choices regarding our use and disclosure of your personal information. Unless instructed otherwise, you can exercise these rights and choices using the information in the Contact Us section at the end of this Privacy Policy.

If you no longer wish to receive promotional email communications from us, you may opt out via the unsubscribe link included in such emails or by contacting us at info@plancpills.org. We will comply with your request as soon as reasonably practicable. Please note that if you opt out of receiving promotional emails from us, we may still send you important administrative messages that are required in order to provide you with our Sites or for other reasons disclosed in this Privacy Policy.

Donation Refund & Cancellation Policy

Refunds can be made upon request to nwhn@nwhn.org. Recurring donations may be cancelled at any time upon request. All refunds and/or cancellations will be complete within 72 hours of request completed. Any transaction disputes or errors will be addressed accordingly.

8. CHILDREN’S PRIVACY

We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Site is directed to children under the age of 13. If you are a parent or guardian and you are aware that a child under age 13 has provided us with personal information without parental consent, please contact us using the information in the Contact Us section. If we become aware that we have collected personal information from children under age 13 without verification of parental consent, you may alert us at you may alert us at info@plancpills.org, and we will take steps to remove that information from our servers.

9. INTERNATIONAL DATA TRANSFERS

Our Sites are operated exclusively in the United States and intended for users located in the United States. We may transfer, store, and use information we collect and maintain about you, including personal information outside of your state, province, country, or other governmental jurisdiction. The data protection laws in the jurisdiction in which we process personal information may differ from those of your jurisdiction, and in certain circumstances, your personal information may be subject to access requests from governments, courts, law enforcement agencies, or regulatory agencies in those jurisdictions. By using the Sites or providing us with any information, you consent to the transfer and processing of your information, including personal information, in the United States as set forth in this Privacy Policy.

10. CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time to reflect new services or changes in our data practices or relevant laws. The “effective date” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective when we post the revised Privacy Policy on the Sites. You are advised to review this Privacy Policy periodically for any changes.

11. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise one of your privacy rights, please contact us by emailing info@plancpills.org or by writing to us at:

NWHN
1413 K Street NW, 4th fl
Washington DC 20005
c/o Plan C